Product or Service | Subprocessors | Purpose of Processing | Location of Processing |
|---|---|---|---|
Nutanix Cloud Manager (NCM) SaaS - Cost Governance (formerly Xi Beam)
| Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. Singapore |
Intercom, Inc. | Facilitation of provision of support services to customers. The Intercom Privacy Policy can be reviewed here. | U.S. | |
Twilio Inc.
| Customer account creation and password resetting. The Twilio Privacy Policy can be reviewed here. | U.S. | |
NCM SaaS - Self-Service (formerly Calm)
| Google Cloud Provider | Infrastructure hosting provider. The Google Privacy Policy can be reviewed here. | U.S. |
NCM Saas - Security Central (formerly Flow Security Central)
| Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Intercom Inc. | Facilitation of provision of support services to customers. The Intercom Privacy Policy can be reviewed here. | U.S. | |
Twilio Inc.
| Customer account creation and password resetting. The Twilio Privacy Policy can be reviewed here. | U.S. | |
Data Lens (formerly Files Analytics)
| Amazon Web Services, Inc. | Infrastructure hosting, security notifications and audit log management provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. Germany |
Snowflake Inc.
| Data storage, disaster recovery and backup provider. The Snowflake Privacy Policy can be reviewed here. | U.S. Germany | |
My Nutanix
| Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Salesforce, Inc. | Customer verification for partner portal and support cases. The Salesforce Privacy Policy can be reviewed here. | U.S. | |
Twilio Inc.
| Customer account creation and password resetting. The Twilio Privacy Policy can be reviewed here. | U.S. | |
Coralogix Inc. | Collection application logs and metrics. The Coralogix Privacy Policy can be reviewed here. | U.S. | |
Insights
| Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Snowflake Inc.
| Data storage provider. The Snowflake Privacy Policy can be reviewed here. | U.S. | |
Nutanix Cloud Clusters (NC2) (formerly Nutanix Clusters)
| Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Microsoft Corporation | Infrastructure hosting provider. The Microsoft Privacy Policy can be reviewed here. | U.S. | |
Google LLC | Infrastructure hosting provider. The Google Privacy Policy can be reviewed here. | U.S. | |
Nutanix Central | Amazon Web Services, Inc. | Infrastructure hosting provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Nutanix Kubernetes Platform (Artificial Intelligence Navigator) | Microsoft Corporation | Provider AI model for customer support chat. The Microsoft Privacy Policy can be reviewed here. | U.S. |
Nutanix Test Drive | Intercom, Inc. | Facilitation of provision of support services to customers. The Intercom Privacy Policy can be reviewed here. | U.S. |
Twilio Inc. | Customer account creation and password resetting. The Twilio Privacy Policy can be reviewed here. | U.S. | |
Coralogix Inc. | Collection application logs and metrics. The Coralogix Privacy Policy can be reviewed here. | U.S. | |
Google LLC | Database service and deployment. The Google Privacy Policy can be reviewed here. | U.S. |
| Subject Matter of Processing | Location of Processing |
|---|---|---|
Nutanix may provide support services using the following Nutanix Affiliates: | Provision of technical support and maintenance services |
|
Nutanix, Inc. |
| U.S. |
Nutanix Pty. Ltd. |
| Australia |
Nutanix Technologies India Private Limited |
| India |
Nutanix Japan GK |
| Japan |
Nutanix Mexico, S. de R.L. de C.V. |
| Mexico |
Nutanix Netherlands B.V. |
| Netherlands |
Salesforce, Inc. | Platform provider for support services, customer ticket routing and incident response. The Salesforce Privacy Policy can be reviewed here. | U.S. |
Amazon Web Services, Inc. | Support infrastructure provider. The Amazon Web Services Privacy Policy can be reviewed here. | U.S. |
Zoom Video Communications, Inc. | Meeting and call center provider for support. The Zoom Privacy Policy can be found here. | U.S. |
Altoros Americas LLC | Support provider for Kubernetes. The Altoros Privacy Policy can be found here. | U.S. |
Microsoft Corporation | Platform provider for support communication. The Microsoft Privacy Policy can be reviewed here. | U.S. |
WalkMe, Inc. | User experience support tool provider. The WalkMe Privacy Policy can be reviewed here. | U.S. |
| Subject Matter of Processing | Contact Details | Location of Processing |
|---|---|---|---|
Nutanix Affiliates | Provision of professional/consulting services | See the list of Nutanix entities. | Nutanix employees may be located in any of the countries listed here. |
Nutanix Consulting/Services Partners | Provision of professional/consulting services | See the Nutanix Partner List for more details. | See the Nutanix Partner List for more details. |
Nutanix Authorized Training Partners | Provision of training services | As specified in Nutanix University, an order, or statement of work. | As specified in Nutanix University, an order, or statement of work. |