Cloud Health Insights
Simplify IT Support Operations
Boost uptime by detecting anomalies, providing recommendations, and proactively monitoring your Nutanix Infrastructure.
Predictive support for your cloud platform
Accelerate support case resolution
Periodic health checks, automatic case opening and log gathering, reduced case closure time
Improve reliability
Proactively detect issues, provide security advisories and actionable recommendations
Simplify operations
View storage trends, track infrastructure lifecycle, and identify cluster-level data, all with one click
Key capabilities
Discovery engine
By default checks are run every 2 hours to provide quick diagnosis and remediation of new issues, giving IT administrators a focused view of infrastructure health.
- Policies are designed to discover issues and vulnerabilities affecting your infrastructure.
- Easily analyze the wellness of infrastructure.
- Provides unique recommendations with each discovery.
Remote diagnostics
Diagnostics Information includes NCC health checks, log summary and log bundle allows Nutanix to proactively identify and fix impending issues. Remote log collection relieves IT administrators of the time-consuming task of collecting logs and allows support to respond to issues more quickly.
- Automatic and manually initiated remote collections of logs.
- Discovery initiated log collection to proactively and retroactively troubleshoot cluster or node level issues.
- Customization to provide selective log collection.
Cluster timeline
IT teams can now audit and correlate historical cluster events such as alerts, discoveries, upgrades, hardware replacements, and more.
- Ability to filter events, software upgrades, cases and dispatches, and hardware changes.
- Quickly track down historical changes for analysis.
- Check performance based on changes in the cluster timeline.
What our customers are saying
Rakuten Europe Bank
Finance
“The Nutanix Insights solution is simple, efficient, well-made, and good quality – it’s built with the customer in mind, and it’s a pleasure to use.”
- Thibaud Peras, Senior Infrastructure Engineer
Bottomline Technologies
Finance
“Love it. Insights is saving me time, which is the most critical resource.”
- Jon Dustin, Senior Cloud Systems Engineer
Compass Group France
Hospitality
“Not having a ticket to open is already a good thing, but the possibility to see the problems related to a version installed on a cluster and how to solve them is great. It's the same philosophy that made the one click upgrade.”
- Olivier Massoni, Systems Engineer
Victaulic Company of America
Manufacturing & Engineering
“This is a step up from the older portal. Easy to navigate. Opening Support cases is much faster. Collecting logs is so easy. It’s an overall step in the right direction.”
- Mike Latham, Systems Engineer
Resources
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